Return and Refund Policy
Effective Date: Jul 14, 2023
Thank you for shopping at StartupFuel. We appreciate your business and want to ensure your satisfaction with your purchase. Please read this Return and Refund Policy carefully before making a purchase.
All Sales Are Final:
At StartupFuel, we do not provide returns or refunds for any products or services purchased from StartupFuel. Once a purchase is made, it is considered final and non-refundable. We encourage you to review your order carefully before completing your purchase.
Contacting Customer Service:
If you experience any issues or have any questions regarding your purchase, please contact our customer service team at customerservice@startupfuel.com. We are here to assist you and address any concerns you may have.
Exceptions:
While our general policy states that all sales are final, there may be exceptional circumstances in which we may consider providing a return or refund. Such exceptions will be evaluated on a case-by-case basis at our sole discretion. Please reach out to our customer service team with detailed information regarding your situation, and we will do our best to assist you.
Damaged or Defective Products:
If you receive a damaged or defective product, please contact our customer service team within 3 days of receiving the item. We may request additional information, such as photographs or a detailed description of the issue, to assess the situation. If the damage or defect is confirmed, we may provide a replacement, repair, or offer an alternative solution, depending on the circumstances.
Cancellation Policy:
We do not offer cancellations for orders placed. Once an order is submitted and payment is processed, it cannot be canceled or modified. Please ensure that you review your order carefully before completing the checkout process.
Changes to the Policy:
StartupFuel reserves the right to update or modify this Return and Refund Policy at any time, without prior notice. Any changes made will be effective immediately upon posting the revised policy on our website. We recommend reviewing this policy periodically to stay informed of any updates.
By making a purchase through our Shopify store, you acknowledge and agree to the terms and conditions outlined in this Return and Refund Policy.
If you have any questions or concerns regarding this policy, please contact our customer service team at customerservice@startupfuel.com.
Thank you for shopping at StartupFuel!
StartupFuel Inc.